Sep 20, 2006

Opensource Web Conferencing...hmmmm....

Recently came across dimdim.com an OpenSource Web Conferencing product. The skeptic in me makes me question whether this really makes sense. I understand there's significant benefit around TCO for Opensource products...but I question if that really makes sense for Web conferencing.

As, an Opensource expert we met with the other day said...there are only 2 proven models with opensource:
(a) A popular commodity product (like operating system, database, app server) where the enterprises are looking to reduce TCO. Business model is based on providing high-touch support.
(b) Proliferate a billion copies and somehow hope that a % of them would want a supportable copy.

Somehow for Web conferencing the above theories do not seem to hold true:
1) The only model that has been successful with Web Conf. is an on-demand service model. So, I am skeptical how well an OpenSource product will be adopted.
2) Web conf. - even after 10 years - is a departmental solution with IT typically not getting involved in the purchase decision. Hence, I am skeptical if IT will really install and play around with an Opensource solution to see if it will work.

I guess time will tell what happens with this.

Also, wondering if there's really an opensource model for on-demand service...hmmmm.....

Sep 14, 2006

Real Time Communication Reality Check!

Real-time communication should be all about enabling people to communicate naturally both in the work environment and at home. However, the world of RTC as we know today has numerous roadblocks requiring consumers to significantly adjust their communication style based on which technology they are using, which device they are using, and who they are communicating with - especially if you need to communicate with someone outside your firewall.

The RTC technologies as we know it today is definitely not enabling people to communicate naturally. Why is that? Why are technology providers not focusing on providing a high quality of user experience? Why is this not embedded as a part of everyone's daily activities? Why does one have to use phrases like - "can you hear me now", "can you see me now", "can you see the next slide now"?

Broadband is pervasive nowadays. Capturing devices, like Webcams and cell phones, are now pervasive. Then why are the RTC technologies still far from providing a rich, natural communication experience?